CUSTOMER GUIDELINES | Summit Bank

CUSTOMER GUIDELINES

Please click on the links below to view some important guidelines for using your ATM Card:
For any ATM-related queries, please feel free to contact the following personnel:
Syed Irfan Ali 92-021-32468524
Mr. Faisal Imtiaz Ahmad 92-021-32468526
Branch Code Branch Short Name
1-2-1 I.I. Chundrigar Road Br, Khi IIC
1-3-1 Y Block DHA Br, Lahore YDH
1-4-1 Super Market Br, Islamabad ISM
1-5-1 Abdali Road Br, Multan MAR
1-6-1 Susan Road Br, Faisalabad SRF
1-7-1 Wapda Town Branch, Gujranwala WTG
1-8-1 Gujrat Branch, Gujrat GJR
1-9-1 Islamia Road Branch, Peshawar PSH
1-10-1 Mirpur Branch, Azad Kashmir Mir
1-11-1 Kashmir Road Branch, Sialkot KRS
1-12-1 Hyderabad Branch, Hyderabad HYD
1-13-1 Sukkur Branch, Sukkur SKR
1-14-1 Quetta Br QMA
1-2-2 Clifton Branch, Karachi CBK
1-3-2 Lahore Stock Exchange Br LSE
1-4-2 Islamabad Stock Exchange (Sub) ISE
1-5-2 Hussain Agahi(Sub Br), Multan HAS
1-6-2 Liaquat Road Br, Faisalabad LRF
1-7-2 G.T.Road Kamoki Br KAM
1-8-2 G. T. Road Br, Gujrat GTR
1-9-2 University Road Br, Peshawar URP
1-10-2 Mirpur Br(2), Azad Kashmir MP2
1-11-2 Paris Road Br, Sialkot PRS
1-12-2 Mir Pur Khas Br MPK
1-13-2 Shikarpur Road Branch, Sukkur SRB
1-14-2 Fatima Jinnah Road Br, Quetta FJQ
1-2-3 Gulshan-e-Iqbal Br, Khi GIB
1-3-3 Ferozpur Road Br, Lhr FZP
1-4-3 Bahria Town Branch, Islamabad BTB
1-5-3 Sadiqabad Br SAD
1-6-3 Kotwali Road Br, Faisalabad KOT
1-7-3 G. T. Road Br,(2) Gujranwala GT2
1-8-3 Sarai Alamgir Chak Ghanian SCG
1-9-3 Bank Road, Mardan MDN
1-10-3 Dadyal Br, Azad Kashmir AKD
1-11-3 Narowal Branch, Narowal NWL
1-12-3 Qasimabad Br, Hyderabad QBH
1-13-3 Workshop Road Br, Sukkur SWR
1-14-3 Liaqat Bazar Quetta QLB
1-2-4 Atrium Mall Br, Saddar AMB
1-3-4 Multan Road Br, Lhr MRL
1-4-4 F6 Markaz Br, Isb F6
1-5-4 Vehari Road Branch, Multan VRB
1-6-4 Satellite Town Branch,Sargodha STS
1-7-4 Dalwal Branch CDL
1-8-4 Dina Br, Gujrat DNA
1-9-4 Mansehra Branch. MRA
1-10-4 Shaheed Chowk Branch, Kotli MAI
1-11-4 Small Industrial Estate Branch SIE
1-12-4 Latifabad #7 Br, Hyderabad HLD
1-14-4 Jinnah Road 111 ,Quetta. QJR
1-2-5 Karachi Stock Exchange Br KSE
1-3-5 Gulberg Br Lhr GUL
1-4-5 F – 10 Markaz Branch, Islamaba F10
1-5-5 Sahiwal SWL
1-6-5 Chanab Nagar-Rabwah(Sub Br) CNR
1-7-5 G.T.Road (iii) Gujranwala GWA
1-8-5 Lalamusa Br, Gujrat LMS
1-9-5 Attock Branch ATK
1-12-5 Shaheed-e-Millat Rd, Mirpurkhs MSM
1-14-5 Gawadar Br GDR
1-2-6 Manzoor Colony Branch, Karachi MCK
1-3-6 Circular Road Br, Lhr CRB
1-4-6 F-11 Markaz Br, Isb F11
1-5-6 Rahim Yar Khan. RYK
1-6-6 Fateh Jang Br AFJ
1-8-6 Mandi Bahaudin MBN
1-9-6 Milad Chowk Br, Peshawar PMC
1-12-6 Market Chowk Branch, Hyd HSD
1-14-6 Main Bazar Turbat TMB
1-2-7 Korangi Br, Khi KBR
1-3-7 Azam Cloth Market Br, Lhr ACM
1-4-7 Gujar Khan Br, Isb GKB
1-5-7 Ravi Road Okara OKR
1-6-7 Railway Road Br, Sargodha SGA
1-8-7 Jhelum Sub Branch JMS
1-9-7 Swabi Sub Branch SIS
1-2-8 Gulistan-e-Johar Br, Khi GJB
1-3-8 Z Block DHA Br, Lhr ZDH
1-4-8 Bank Road Br,(2) Rawalpind BR2
1-5-8 Hussain Agahi(ii), Mul MLN
1-6-8 Jail Road Branch-Faisalabad JRF
1-8-8 Katchery Chowk Br, Gujrat GKC
1-9-8 Fruit Market Branch, Peshawar FMP
1-2-9 Adamjee Nagar Br, Khi ANB
1-3-9 New Garden Town Br, Lhr NGT
1-4-9 Raja Bazar, Rawalpindi. RRB
1-2-10 Khayaban-e-Jami br, khi JAM
1-3-10 Mall Road Br, Lhr MRB
1-4-10 Wah Cantt. Br WCT
1-2-11 Hyderi Br, Khi HMK
1-3-11 Model Town Br, Lhr MTL
1-4-11 Hazro (sub branch) HOS
1-2-12 Bahadurabad Br, Khi BHD
1-3-12 Ichra More Branch, Lahore IMB
1-4-12 Haripur-Hazara (sub branch) HRS
1-2-13 M A Jinnah Road Br, khi MAJ
1-3-13 Cantt Br, Lhr CBL
1-4-13 Bara Koh Islamabad IBK
1-2-14 Nooriabad Br, khi NBB
1-3-14 PASSCO House Br, Lhr PAS
1-4-14 Chakwal CWL
1-2-15 Dolmen City Br, Khi DOL
1-3-15 Faisal Town Br, Lhr FTB
1-4-15 Murree Road Br,Rawalpindi RMR
1-2-16 Abdullah Haroon Rd (Sub br) AHR
1-3-16 Samanabad , Lhr LSD
1-4-16 Bank Road Br (111), Rawalpindi RBR
1-2-17 Jodia Bazar Br, Khi JDB
1-3-17 Wahdat Road, Lhr LWR
1-4-17 G11 Markaz Islamabad IGM
1-2-18 Khayaban-e-Shahbaz Br, khi KSB
1-3-18 Shah Alam Gate Br, Lahore LSG
1-4-18 Blue Area (Corporate) Br, Isb IBA
1-2-19 Karimabad Br, Khi KRB
1-3-19 Badami Bagh, Lhr LBB
1-2-20 Soldier Bazar Branch Khi SBB
1-3-20 Kamahan Lahore LKN
1-2-21 Saeedabad Branch, Karachi SBK
1-3-21 Ravi Road Branch Lhr. RRL
1-2-22 Burns Road Br, Khi BRD
1-3-22 Airport Road Lahore LAR
1-2-23 Cloth Market Br(2) Khi CL2
1-3-23 Johar Town Branch, Lahore LJT
1-2-24 Hawksbay Road Truck Stand Br HAW
1-3-24 Kasur KSR
1-2-25 Shahrah-e-Faisal Br, Khi SFB
1-3-25 Darogawala Lahore LDW
1-2-26 Shershah Branch, Karachi SSH
1-3-26 G Block, DHA Phase I, Lahore LDA
1-2-27 Nazimabad Gole Market Br. Khi NGM
1-3-27 Allama Iqbal Town,Lhr LAT
1-2-28 Khayaban-e-Tanzeem Br, Khi KTB
1-3-28 Liberty Market (Corporate),Lhr LLM
1-2-29 Zaib un Nisa Street Br, Khi ZNS
1-3-29 Egerton Rd. Lhr LER
1-2-30 Ranchore Line Br, Khi RLB
1-3-30 Muridke Branch MRK
1-2-31 DHA Phase-1 Br, Khi DHA
1-2-32 Gulistan-e-Jauhar Br(2), Khi KGJ
1-2-33 Rizvia Society, Khi RSB
1-2-34 Dhoraji, Khi KDI
1-2-35 Steel Market, Khi KSM
1-2-36 Garden East Br, Khi KGE
1-2-37 Water Pump Br, Khi KWP
1-2-38 Barkat-e-Haidery Br, Khi KBH
1-2-39 Jamshed Quarter KHI. KJQ
1-2-40 Bahadur Shah, Karachi KBS
1-2-41 Jodia Bazar(ii)Br, Khi KJB
1-2-42 Cloth market(iii) Br, Khi KCM
1-2-43 North Napier Rd.Karachi KNR
1-2-44 Timber Mkt. Karachi KTM
1-2-45 New Challi Karachi KNC
1-2-46 Plaza Quarters Br, Khi KPQ
1-2-47 North Karachi Industrial Area KNI
1-2-48 Badar Commercial Br, KBC
1-2-49 Gulshan-e-Iqbal (ii), Khi KGI
1-2-50 Phase IV, DHA Branch, Karachi DH4
1-2-51 Abdullah Haroon Road (ii), Khi KAH
1-2-52 Tariq Road, Khi KTR
1-2-53 Shahra-e-Faisal(ii), Khi KSF
1-2-54 Defence Karachi KDE
1-2-55 Site, Khi KST
1-2-56 Paper Mkt. Khi KPM
1-2-57 I.I.Chundrigar Rd(ii), Khi KCR
Please click on the link below to view important notice for Lockers:
Click here to view the Precautions in Handling of Cheques.
Please click on the link below to view some of our important Terms & Conditions:
Please click on the link below to view some of our important Terms & Conditions:
No Branch Banking Instruments Final TAT Conditions
1 Over the Counter Transactions: • Cash Deposit • Cash Withdrawal • Cheque Encashment • Encashment of Foreign currency 5 to 10 minutes These services will be executed within Ten minutes upon receipt of request at branch counter if otherwise in order and depending upon the denomination and amount.
2 Home Remittance Services• Amanat Cash • Western Union • Express Money 5 – 10  minutes If other wise in order.
3 Pay Order / Demand Draft Issuance 10 minutes If other wise in order.
4 Internal Funds Transfer 10 minutes If other wise in order.
5 Clearing ( Inward / Outward) Within the same day – 24 hours As per NIFT process timings clearing is to be processed the same day.
6 Inter City Clearing:• Inward / Outward   •Cheques sent on Collection – OBC (remote areas – TCS is not available) 72 hours – 3 working days  4 to 5 working days This is subject to Payees account which will be credited upon realization of the funds. Branches are requested NOT to keep OBC pending till the funds available in the accounts.
7 Fixed Deposit Issuance Same day – 15 Minutes This is subject to customer’s FDR account (Additional account) that is already open and provided if the rates are already negotiated andapproved.
8 Fixed Deposit Renewal / Roll Over Same Day – 15 minutes Same day (automated) on rack rates.
9 Fixed Deposit Pre mature Encashment Same day – 15 minutes Provided requried approvals are in place.
10 Disbursement of Customer Salaries Within 24 hours If otherwise in order including receipt of clear funds
11 Visa Debit Card Within 7 Working days
12 Cheque Book Issuance 48 Hours – Within 2 working days(for branches other then Karachi – 3 days) After account is opened, cheque book is issued to customer within 2 working days, however same TAT also applies if cheque book request is received from the customer.Same is only applicable if cheque book request is received by us within the cut off time – 4:00pm, however request received after 4:00 pm will be processed next day thereby TAT increasing to 3 days.
13 Issuance of Bank statement (On request) Same day- Immediately (Maximum 10 minutes) Subject to Volume of transactions / required time period.  This TAT only applies to Bank statements requested by customers for a certain period, otherwise as per SBP guidelines statements will be sent bi-annually by Operations.
14 Account Opening 24 hours – 1 working day.Cut off time for branches: 5:00pm Provided documentation is complete. Subject to receipt of AOF (duly filled and completed) by the branch before 5:00pm for onward stamping, checking & scanning to CPU e-Account Module.Accounts forwarded to us before cut off time (i.e. 5:00 pm) will be processed the same day, however the accounts received after cut off time will be processed the next day.
15 Account Opening discrepancy resolution 15 working days As per SOP for Account Opening and Management
Summit Bank Customer Unclaimed Deposits As of December 31, 2016
Click here to view the unclaimed deposits of our customers as of December 31, 2016
Summit Bank Customer Unclaimed Deposits As of December 31, 2015
Click here to view the unclaimed deposits of our customers as of December 31, 2015
Summit Bank Customer Unclaimed Deposits As of December 31, 2014
Click here to view the unclaimed deposits of our customers as of December 31, 2014
Summit Bank Customer Unclaimed Deposits As of December 31, 2013
Click here to view the unclaimed deposits of our customers as of December 31, 2013
Summit Bank Customer Unclaimed Deposits As of December 31, 2012
Click here to view the unclaimed deposits of our customers as of December 31,2012

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Last Updated 2017-11-09


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